What can I do if I haven’t received my order yet?

  • If you chose untracked shipping, I can’t locate the package.
  • If you chose tracked shipping, you’ll receive a tracking code, so you can monitor the shipment yourself directly on Etsy.

If you’re in Europe, please wait at least 2 weeks for untracked shipping and 1 week for tracked.
For customers in America, Australia, Canada, and other international destinations, please allow 2-3 months with untracked shipping or 2 weeks with tracked.

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